DHK91's Privacy Policy — Your Data Is Our Responsibility

1 Introduction

Dhk91 is a trusted online gaming and betting platform in Bangladesh. We believe protecting every player's privacy is a fundamental responsibility. This privacy policy explains what information dhk91 collects about you, how it is used, and the steps we take to keep your data secure.

By using the dhk91.blog website or creating an account, you are considered to have accepted this privacy policy. We recommend reading it through before using the site — no complicated legal language, just clear and straightforward English.

2 What Information We Collect

Dhk91 collects two types of information — data you provide directly and data collected automatically.

What You Provide Directly:

• Name, date of birth, and gender (collected at registration)
• Mobile number & email address
• National ID or passport number (for KYC verification)
• Payment details — Mobile Banking, Nagad, or Rocket number
• Conversations with our support team

What We Collect Automatically:

• IP Address and Device Type
• Browser & Operating System Information
• Time spent on the site and pages visited
• Gaming History and Betting Patterns
• Login Time & Session Data

3 How Your Information Is Used

Dhk91 uses your information only for legitimate, specified purposes. We never use your data for anything beyond what is needed.

• Account Management: To create, maintain, and secure your account.
• Payment Processing: To process deposits and withdrawals quickly and securely.
• Customer Support: To respond to your questions and resolve any issues.
• Fraud Prevention: To detect suspicious activity and keep the platform secure.
• Responsible Gaming: To detect unusual gaming patterns and provide timely support.
• Service Improvement: To analyze and improve your overall experience.
• Legal Obligations: To comply with regulatory requirements and retain data as required by law.

4 Data Sharing Policy

Dhk91 never sells or rents your personal data. However, limited information may be shared in certain circumstances:

• Payment Providers: Necessary information is shared with Mobile Banking, Nagad, or Rocket to verify transactions. They each operate under their own privacy policies.
• Technology Service Providers: We work with select technology partners who operate the site under strict confidentiality agreements.
• Legal Obligations: In cases involving a court order or government investigation, we may be required by law to disclose certain information.
• Fraud Prevention Agencies: Information may be disclosed to relevant authorities if money laundering or fraud is suspected.

5 Cookie Policy

Dhk91 uses cookies — small text files stored in your browser that help improve your experience on the site.

• Essential Cookies: To maintain your login session and ensure security. These cannot be disabled.
• Functional Cookies: To remember your preferences — such as language or theme settings.
• Analytics Cookies: To understand which parts of the site are used most.
• Marketing Cookies: To show you relevant offers. You can disable this in your browser settings at any time.

Most browsers offer options to manage cookies. However, disabling certain cookies may affect the functionality of some features on the site.

6 Data Retention & Deletion

Dhk91 does not retain your data longer than necessary. Retention periods vary depending on the type of information and applicable legal requirements.

• Account Information: For the duration of the active account and up to 5 years after closure.
• Transaction Details: Up to 7 years in accordance with financial regulatory requirements.
• Gaming Logs: Up to 2 years for security and dispute resolution purposes.
• Support Conversations: Up to 3 years after a dispute is resolved.

If you request account deletion, we will remove all data except what we are legally required to retain.

7 Your Rights

Every dhk91 user has fundamental rights over their own data. We fully support and uphold these rights.

To exercise any of these rights, contact our support team. We will respond within 30 business days.

8 Children's Privacy

Dhk91 is strictly for users aged 18 and above. We do not knowingly collect information from anyone under 18.

• Age is verified at the time of registration.
• Any account found to belong to a minor is immediately closed and all associated data is deleted.
• Parents who have concerns are welcome to contact us at any time.

9 Security Measures

Dhk91 employs both technical and administrative security measures to protect your information.

• 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
• Firewall & DDoS Protection: Servers are protected against external attacks.
• Two-Factor Authentication (2FA): An extra layer of security when logging into your account.
• Regular Security Audits: Independent security experts regularly audit our systems.
• Limited Access: Only authorized personnel have access to your data.
• Data Backup: Regular backups are taken to prevent data loss.

That said, no system is 100% secure. You also have a role to play — use a strong password and never share it with anyone.

10 Policy Updates & Contact

Dhk91 may update this privacy policy when necessary. For significant changes, we will notify you via an account notification or a notice on the website.

• The date of any changes will be shown at the top of the page under "Last Updated".
• You will be notified at least 7 days in advance of any major changes.
• Continued use of the site after any changes will be considered acceptance of the updated policy.